Sutton Valence Primary School
Contact Us
If you would information, want to report an absence or have a general enquiry about our school, please contact:
Miss Handy - School Secretary
Mrs Hawkins - Office Administrator
| Address: | North Street, Sutton Valence, Maidstone, Kent ME17 3HT |
| School Office: | 01622 842188 (option 2) |
| Pupil Absence Line: | 01622 842188 (option 1) |
| Email: | office@sutton-valence.kent.sch.uk |
Who to Speak to?
At Sutton Valence Primary School, we are always available to see parents if they have a problem or a concern or if they would like some advice. Members of staff are available daily at the end of each day on the playground/ drive after school, but if it is something specific or that requires detailed information, it is best to make an appointment.
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I have a question about…. |
Who you need to talk to |
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My child’s learning/ behaviour/ classroom concerns
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Your child’s class teacher |
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Safeguarding |
Designated or Deputy Safeguarding Leads: Mrs Latham-Parsons Miss Brigden Mrs Vieira Miss Coleman |
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My child’s wellbeing/ pastoral support
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Your child’s class teacher |
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Special Educational Needs (SEND) |
SENCo
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Payments/ School Trips/ Uniform/ Attendance and Absence requests/ Wraparound/ School Events/ School Information
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School Office |
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Time Frames |
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A member of staff will contact parents on the same day of specific First Aid incidents and on the same day of specific classroom concerns |
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Staff will respond to emails and phone calls within 2 working days |
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If there is request for a meeting, one will be arranged with 5 working days |
What to do if you feel that your concern has not been addressed?
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In the first instance, please contact the office to arrange an appointment with the Deputy Headteacher.
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Should you feel that speaking to the Deputy Headteacher has not addressed the concern then please make an appointment with the Headteacher.
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If speaking to the Headteacher has not resolved your concern or you are dissatisfied with the way in which it was dealt with then please refer to our Complaints Policy.
This can be found on our policies page.
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It is important to us that you feel that you are listened to and that you feel comfortable raising concerns so that the correct member of staff can discuss this further with you and help solve any issues.
We do also welcome positive feedback, all of us appreciate hearing that we are doing a good job educating or supporting our pupils in school. That is why we are all here!
Contact the SENCO
Mrs Deane is our school SENCO. If you wish to contact Mrs Deane you can call the main school office telephone number and select option 4.
Contact the School Governors
If you wish to contact the Governing Body at Sutton Valence Primary School please write to them c/o the school or email the clerk at clerk@sutton-valence.kent.sch.uk. A full list of our Governors can be found on the relevant page of our website.
Get in Touch
